Refund & Cancellation Policy
This policy applies to all workshops, webinars and bootcamps (each a "Session") conducted by Hemanth Kumar P V and paid for through https://pvhemanthkumar.in. Please read it before you pay.
1. No refunds and no transfers
Sessions have a limited number of seats, which are reserved for you as soon as you pay. For this reason:
- All payments are final and non-refundable once the payment succeeds.
- Registrations are non-transferable. A seat cannot be moved to another person, to a later batch or to a different Session.
- No refund is given if you cannot attend, miss the Session, join late, leave early, or have internet or device problems on your side.
- No refund is given if you are removed from a Session for breaking the code of conduct in our Terms & Conditions.
2. When you will get a full refund
You will receive a 100% refund in these cases:
- We cancel the Session and do not hold it.
- We reschedule the Session and you cannot attend the new date — tell us within 48 hours of our reschedule email.
- Duplicate payment: you were charged more than once for the same registration.
- Failed transaction: money was debited from your account but the payment failed or no registration was confirmed.
3. How refunds are processed
- Refunds are made only to the original payment method used (card, UPI, net banking or wallet).
- We start the refund within 2 business days of cancelling the Session or confirming the payment error.
- The money usually reaches your account within 5–7 business days after that, depending on your bank.
- Failed transactions are usually reversed automatically by your bank or Razorpay. If not, contact us with your Razorpay Payment ID.
4. How to raise a request
Email hemanth@pvgroups.com or call +91 91102 89968 (Monday to Saturday, 10:00 AM – 6:00 PM IST) with:
- Your name, and the email and phone number used to register
- The Session name
- Your Razorpay Payment ID (it is in your payment confirmation)
We will reply within 24–48 business hours.